Notice from MORnet
Where
Our service area across Polk, Highlands and Hardee counties. Affected ZIP codes are shaded red while an outage is declared.
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Affected area
Operating normally
Service counties
Details
This page is fed by the same system that answers our support line, so what you read here is what a caller hears. Times are Eastern.
Down, but nothing declared here?
Most single-home interruptions clear with these steps. If they don't, call us and the line will already know your connection is down.
- Power-cycle. Unplug the small power adapter for the antenna and your router for 30 seconds, then plug both back in. Give it three minutes.
- Check the cable. Make sure the cable from the antenna is clicked firmly into the adapter's POE port and the router into the LAN port.
- Look at the weather. Heavy rain and lightning can interrupt service for a few minutes; it usually returns on its own.
- Still down? Call (863) 678-9910. We can see your connection and reset it from our side while you're on the line.
Know before you have to call
Sign up for outage text alerts and we'll text you when we detect an interruption affecting your area, and again when it's restored.