Privacy Policy
Effective September 17, 2026
MORnet Communications, LLC ("MORnet," "we," "us") operates mornet.zone, hostedvoice.us, managedinstalls.com, and ai.mornet.zone (the "Sites"). This policy explains what we collect on the Sites, how we use it, who we share it with, and the choices you have.
1. Information we collect
Information you give us
- Contact & inquiry details you submit through our forms — name, email, phone, service address, business name, and the message or request you send (for example, an availability check, quote, or automation-audit request).
- Text-alert enrollment details you submit at mornet.zone/text-alerts — your name, mobile number, optional service address or account number, the exact consent wording you agreed to, the time of your request, and the page and IP address it came from. See section 4.
Information collected automatically
- Usage & device data — pages viewed, referring site, approximate location (country/region), browser and device type, and interactions with the page.
- IP address, which may be used to estimate location, protect against abuse, and — for business visitors — identify the organization associated with the visit (see "Third parties," below).
- Cookies and similar technologies used by our analytics and advertising partners.
2. How we use information
- Respond to your inquiries and provide quotes, availability checks, and service.
- Operate, secure, and improve the Sites (including spam prevention such as Cloudflare Turnstile).
- Measure and understand how the Sites are used, and improve content and conversion.
- Marketing and remarketing — showing you relevant ads on other platforms after you visit, and identifying prospective business customers to follow up with.
3. Third parties & tracking technologies
We use the following categories of service providers. Each processes data under its own privacy terms:
| Purpose | Providers (as applicable) |
|---|---|
| Hosting, security & privacy-first analytics | Cloudflare (Pages, Web Analytics, Turnstile) |
| Product/behavior analytics | Microsoft Clarity, Google Analytics |
| Advertising & remarketing | Google Ads, Meta (Facebook/Instagram), LinkedIn |
| Business (company) visitor identification | Reverse-IP / lead-intelligence providers |
| Email delivery | Microsoft 365, Mailgun |
| Text message (SMS) delivery | Our messaging carrier and aggregator, solely to transmit the alerts you opted in to (see section 4) |
Some advertising and lead-intelligence tools may associate a visit with a company or, in limited cases, an individual, using their own data sources. We do not sell your personal information for money.
4. Text messaging (SMS) and mobile information
MORnet texts with its customers in two ways, both governed by our SMS Terms and Conditions. The support text line is a two-way customer care conversation that begins when you text us or ask a MORnet representative to text you; replies may come from a team member or from our automated assistant. MORnet also offers an Outage Text Alerts program: automated text messages about service interruptions, restoration, and planned maintenance, sent only to customers who have opted in at mornet.zone/text-alerts or given express consent to a MORnet representative. The program is governed by our SMS Terms and Conditions.
- What we collect: on the support text line, your mobile number, the messages and photos you send us, our replies, and how and when you consented; we keep the conversation with your customer record. For Outage Text Alerts, your mobile number, name, optional service address or account number, the consent wording you agreed to, and the date, time, page, and IP address of your request. We keep this as proof of consent for as long as you are enrolled and for our compliance records afterward.
- How we use it: only to answer your requests and serve your account, to send the alerts you enrolled for, to match your number to your service location, to honor opt-out requests, and to demonstrate consent if a carrier or regulator asks.
- Opting out: reply STOP to any message, use the opt-out form, call (863) 678-9910, or email [email protected]. Reply HELP for help. Message frequency varies. Message and data rates may apply.
5. Your choices & rights
- Cookies & ads: you can control cookies in your browser and opt out of interest-based advertising via optout.aboutads.info and your Google/Meta/LinkedIn ad settings.
- Access, correction & deletion: you may request a copy of, correction to, or deletion of the personal information we hold about you.
- Opt out of sale/sharing (California/US): you may direct us not to share your information for cross-context behavioral advertising.
- EU/UK/EEA: where GDPR/UK GDPR applies, you have rights of access, rectification, erasure, restriction, portability, and objection, and may withdraw consent.
To exercise any right, use the contact details below. We honor Global Privacy Control (GPC) signals where required.
6. Data retention & security
We keep inquiry information for as long as needed to respond and for our legitimate business records, then delete or de-identify it. We use reasonable technical and organizational safeguards; no method of transmission is 100% secure.
7. Children
The Sites are not directed to children under 13, and we do not knowingly collect their information.
8. Changes
We may update this policy; the "Effective" date above reflects the latest version.
9. Contact us
MORnet Communications, LLC
728 N Scenic Highway, Lake Wales, FL 33853
Phone: (863) 678-9910
Email: [email protected]
Or use the contact form on any of our Sites.